from their website: No refund or exchange on any ticket except as required by law and as otherwise specified by the seller. I thought my resale ticket guaranteed entry to the event? Viagogo reviews first appeared on Complaints Board on Mar 12, 2014. Complaint via Support Form : Ticketek Support Form. Purchased ticket to an event that we were unable to attend due to border closures. Site blocked 3 different cards despite issuers saying there should be no problem (and other online purchases with them simultaneously). Site has no phone contact and only an email request contact. No guarantee of when response will be received but obviously at risk of the tickets we want being sold elsewhere. They consistently say your card is blocked and to contact your bank – but this is outright lying. Industry ombudsmen & dispute resolution. Ticketek sell under the instruction of the venue and promoter, so we recommend you check with the venue staff as quickly as possible. View Damien Walker’s profile on LinkedIn, the world’s largest professional community. ccmfans.net is the Central Coast Mariners fan community, and was formed in 2004, so basically the beginning of time for the Mariners. In that case 2 tickets purchased via the ticketek second hand portal. Ticketek leased space at Jetset Travel, but was run separately from the travel agency. If the provider is unwilling to resolve the complaint, they should send you a deadlock letter referring you to us. Amex declined the chargeback 3 times. If you were unable to resolve your matter with the venue at the time, please check the Terms and Conditions of Sale first before submitting a request. If you're chasing money from Ticketek, just flood Fair Trading with complaints. You can also lodge a complaint with Consumer Affairs Victoria or the Australian Competition and Consumer Commission. The website is nonuser friendly, so many pages to navigate through and the CC processing does not work. I have a complaint to make about Ticketek and I wonder if anyone in Management there really cares. *. Ticketek complaint contacts like Phone, email and support form Complaint via Phone number : 132 849. Our view is that the Australian Consumer Law (ACL) applies when you buy tickets from an overseas online business. It may take a few minutes for your text with your 6-digit verification code to arrive to your mobile phone. If the event is postponed, Ticketmaster will contact you via phone or email with the information regarding the changes in the time, venue, date, and more. Bank Address *. After 6 months and countless ignored emails I made a complaint to fair trading. Image. Complaints can be mailed to: Legislative Corrections Ombudsman 124 W. Allegan, 4th Floor Boji Tower P. O. Ticketek insisted that I purchased the tickets - true, The problem was the venue did not honour the tickets. To report unfair business practices, such as underquoting by a real estate agent, use our general enquiry form: Enquiry form. Report an issue. The Ombudsman logo is replaced by text: “We deal with COMPLAINTS”. GPO Box 1449, Melbourne VIC 3001: AFL Membership. Aged care. Explain you need time to digest the conversation. Contact Us Chat or Email with Fan Support Monday - Sunday 9am-9pm Eastern time zone. Beneficiary Contact Name and Telephone Number *. Ticketek sells over 18 million tickets per year in Australia. Resellers may offer a refund after reviewing the complaint but cannot offer a service through the venue. They consistently say your card is blocked and to contact your bank – but this is outright lying. State LTC Ombudsman. The website is nonuser friendly, so many pages to navigate through and the CC processing does not work. For example, Ticketek processes complaints primarily through our email contact channel. Click below for the appropriate complaint form. These Procedures apply to consumer complaints. Bank Routing Code / National ID *. Thursday, June 13, 2019 - Gilford, NH - Bank of New Hampshire Pavilion. Saturday, June 08, 2019 - Burlington, Ontario, Canada - Spencer Smith Park - Sound of Music Festival. This allows us to have a clear written description of the complaint, and escalate it to the correct person within the business. NSW Fair Trading is investigating ticket reseller Viagogo as consumer complaints against the company spike in line with the reintroduction of ticketed events. The phone number was engaged and continued to be engaged. You can also lodge a complaint with Consumer Affairs Victoria or the Australian Competition and Consumer Commission. However, if a problem arises, you might find it difficult to get a replacement or refund from them because they are not based in Australia. Wanting to make a complaint over the ridiculous $5.35 for an email delivery and the 1.95% surcharge for using a credit/debit card (the only two methods possible online) 1. To reach a local ombudsman Call: 1-866-485-9393 Send us an email. Join ccmfans.net. Barbara McKelvie had complained to the Council about a story which appeared in the Herald-Tribune on 15 April. use certain features accessible from the Ticketek App; make an inquiry or a complaint; have other dealings with us, for example, via social media or in … Yesterday I tried to call about getting covered seats at ANZ stadium for the Asian Cup semifinal for my 90+ year old grandparents, 132849 got busy signal for an hour, then tried the reservations line on 1300 665 915. Telstra Plus from time-to-time may provide access to pre-sale concert ticket offers ("Pre-Sale Tickets") which are offered and supplied by a third party ticket vendor (for example Ticketek Pty Ltd, Ticketmaster Australasia Pty Ltd, PROticket Pty Ltd) (“Ticket Vendor”) and other experiences, to you. However, the NSW Fair Trading Complaints Register does provide information about businesses that are the subject of 10 or more complaints to Fair Trading in a calendar month. You might one of the following transaction errors when you submit your credit card information. u/iwashere33. report unfair business practices. Every officer, director, employee and member must read and retain a copy of, and agrees to comply with, these Ethical Complaint Procedures and the Code of Ethics. Contact the ACCC Infocentre on 1300 302 502 or by using our General enquiry form or Consumer complaint form. Please be patient with us, we will reply as quickly as we can. SWIFT/BIC *. To reach Fan Support: If you have an order, click here (which will take you to your Order History), and then, follow the steps below: Ticketek is an outright disgrace. Franchising. I received an offer by email for two for the price of one tickets. If you have a problem with a state or local government agency, first discuss the problem with the agency involved before contacting our office. However, under privacy laws she does not have powers to penalise or compel an organisation to do something unless her office receives a direct complaint from an individual. With your consent, Purkle may also collect sensitive information from you. Children and Youth: Notification of death or serious bodily harm; Often, a call to the credit card provider resolves many of the issues that cause this type of error, including: holds, credit limit issues, and transaction limits. Take time out, if needed — if the conversation is getting heated or you need time to think, arrange a time to call back. We may use your report to let people know about misconduct, and as intelligence to help us take further compliance or enforcement action, when it is appropriate to do so. The latest complaint order no.12861295 was resolved on Aug 02, 2017. The Queensland Ombudsman is an independent body that aims to improve public administration in Queensland. You will be put in contact with someone who can help resolve the complaint. Bank Account Number *. How to report unfair business practices. To lodge a complaint, please contact us here and one of our Customer Service representatives will personally look into your concerns. The latest review Refused Refund after explaining my difficult circumstances was posted on Jul 8, 2021. 1. The Complaint via Email : [email protected] ticketek .com.au. It is important to note the Ticket Adjudication Ombudsman does not provide legal advice nor does the Ombudsman adjudicate tickets. Please feel free to reach out to the Ombudsman at [email protected] or via telephone at (202) 729-7092. The Complaints Register guidelines provides further information about what is classed as a complaint, how Fair Trading deals with complaints, and the limitations of the complaints data. Box 30036 Lansing, MI 48909-7536 Phone: (517) 373-8573 Fax: (517) 373-5550 Ombudsman@legislature.mi.gov Complaints. Postal Address. Contact CBS The latest complaint order no.12861295 was resolved on Aug 02, 2017. In referring to 'sensitive information' Purkle means information relating to a person's racial or ethnic origin, membership of political bodies, religions, trade unions or other professional or trade association, sexual preferences, criminal record and health information. Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law. Ticketek Pty Limited ACN 010 129 110 ("Ticketek/we/us") ... how you may lodge a complaint with Ticketek for a breach of any APP or APP code, and how Ticketek will action such complaint. If a refund is made, Ticketek may, to the extent permitted by law, retain any fee it has charged. 16 July 2021. I had a three-hour window, commencing at 9 am, to purchase the tickets. The Port Adelaide Football Club suggested I could book my tickets and my seven friends by calling Ticketek accessible needs hotline. Great, so I … Archived. Hello, we're Ombudsman Services. We resolve disputes between consumers and companies that are signed up to our scheme. Our service is free, impartial and simple to use. Logged a formal complaint with your provider. Worked with your provider to resolve the complaint. Should you have further questions or concerns, email us below. The ACCC has issued advice for consumers and businesses on their rights and obligations if events, flights or travel services are cancelled due to the coronavirus pandemic (COVID-19), or if people wish to cancel their travel plans. The process to make the complaint was easy. The only way to guarantee entry to the event is to purchase through Ticketek. Mailing Address: 15851 S. US 27, Suite 73 Contact-How do I contact Ticketek? This quarter, key complaint trends included: more than 1,700 complaints about political SMS messages, which were not commercial and not covered by the Spam Act . Ticketek are useless - just use VIAGOGO instead, so much better. You might be out of luck. make an inquiry or a complaint; provide your business card to us at an event or function; have other dealings with us, for example, via social media or in person, over the phone or when you write to us. Please find travelers information stated below: I humbly request you to kindly refund _______ (full/partial/any other) amount as per airline policy. These include a town hall, prison cell, Parliament House, a school, vehicles, driver’s licence, pets, trees and roads. The Ombudsman is also responsible for providing assistance with complaints and concerns on the laws, rules, policies and procedures regarding the adjudication of moving violations, automatic traffic enforcement violations and parking, standing, stopping and pedestrian violations. Overseas sellers. After Ticketek's written acknowledgement that they owed a full refund, it took 6 weeks of pleasant communications which delivered nothing but frustration, and then they come up with payment just 48 hours after a complaint to Fair Trading. I have been in touch with the QLD Ombudsman on the phone and I will be lodging a written complaint for them to follow through. The Office investigates complaints about state government agencies, local councils, (including state schools and TAFE), and public universities. Viagogo has an average consumer rating of 1 stars from 619 reviews. Complaints and Feedback. Individual Tax Number CUIL (9-12 digits) *. As the camera pans out, the text becomes surrounded by graphics indicating the types of complaints and agencies the Ombudsman can deal with. -. If you're contacting us through this form, please be aware we can only help you if your query concerns one of the following topics: Find out who called you. Following a FanFair Alliance complaint, Viagogo’s failure to change it’s pricing presentation led the Advertising Standards Authority (ASA) to refer the site to NTS for enforcement action. Step 1 - Contact the seller or service provider. report Tell us what you think of this page . posted 2015-Feb-16, 5:14 pm AEST (edited 2015-Feb-16, 5:18 pm AEST) From my experience with Ticketek they do not offer the best available seats for couples. Ticketek - With over 40 years' experience ticketing the biggest live events and venues. ticketek .com.au. Our main aim with any serious breaches of the law is to stop it from happening. Note: This form has three stages and you have 20 minutes to complete each stage. What to do before contacting the Ombudsman. How do I email ticketek? Ticketmaster refund policy if an event is postponed due to Coronavirus outbreak. FAQs Email: membership@afl.com.au Phone: 1300 722 515 Postal Address: GPO Box … People come and go, some like to post a lot and others just like to read. The person putting in the complaint, typically an individual with a disability, would need to take the case to the Federal Court. I/we have agreed to the Terms and Conditions *. Note: This form has three stages and you have 20 minutes to complete each stage. Within two weeks of the complaint ticketek responded to the email from 6 months ago and have refunded tickets. o You or your companion can also email ticketek@covermore.co.nz. I am at the event and have an issue with my seat, what should I do? By investing in the naming rights of this Theatre, standing proudly in the heart of the Darling Harbour precinct, it significantly increases the visibility for their brand as well as ensuring members have access to benefits from and within the Theatre. There are three steps to follow when making a complaint, but the first step is always to contact the business to explain the problem and how you would like it fixed. make an inquiry or a complaint; have other dealings with us, for example, via social media or in person, over the phone or when you write to us. Ticketek complaint website : premier. Send off complaint ,they respond do this do that,still doesn't work. No. The latest review Refused Refund after explaining my difficult circumstances was posted on Jul 8, 2021. Below are the search results for phone number (03) 9039 9300 / 0390399300 including name and address. The Ticket Adjudication Ombudsman assists customers with help in navigating the adjudication process. Acting neutrally and committed to confidentiality, the Ombudsman gathers information on complaints, clarifies issues, and expedites processes. Sometimes we collect personal information about you from other sources, for example: 1. I had a three-hour window, commencing at 9 am, to purchase the tickets. With or without a response, you can then forward your complaint to the Office Of Fair Trading located in your state. 0 comments. Tell them what you want — be clear what will fix your concern. Ticketek are useless - just use VIAGOGO instead, so much better. Search FAQs Get answers to most questions fast with our FAQs - just choose the topic and enter a keyword (e.g. Ticketek Pty Limited ACN 010 129 110 ("Ticketek/we/us") ... how you may lodge a complaint with Ticketek for a breach of any APP or APP code, and how Ticketek will action such complaint. Free Australia missed call identifcation. where the seller is based if it can help. To report unfair business practices, such as underquoting by a real estate agent, use our general enquiry form: Enquiry form. Children and Youth: Regarding children and youth in care, or child protection agencies. As such, we are unable to provide any assistance in making a complaint or liaising with your bank. The latest complaint Take Your Tickets and Give You No Money! We would like to show you a description here but the site won’t allow us. Simply download the complaint form in English or Spanish, complete and mail to: DCFAS Ombudsman Program 9750 Business Park Dr. Suite 220 Sacramento, CA 95827 Telephone: (916) 875-2000 Fax: (916) 854-9443 E-mail: DCFAS-Ombudsman@saccounty.net What if I disagree with the Ombudsman’s findings? I went on Ticketmaster 10 minutes before tickets were to go on sales for an event and refreshed until the 11:00 start time. Ticketek complaint. www.ombudsman.qld.gov.au Call: (07) 3005 7000 Toll free: 1800 068 908 Speak & Listen: 1300 555 727 Interpreter: 131 450 I encourage all to lodge a complaint with the Ombudsman as well. Ticketek is an outright disgrace. The tickets are valid for the new event date. Aware Super members already own 45% of the asset. Ticketek - Spam investigation - Formal Warning (200.45 KB). Submit a request. Energy and water. Banking and insurance. Disability. Phone: (517) 827-8040 Fax: (517) 574-5301. The story was about plans to shift the Ticketek booking office from Jetset Travel Centre in Napier to Napier’s refurbished Municipal Theatre. If you have a complaint: o Please call Cover-More on 0800 500 625. If you are looking for information and need assistance fast, many answers can be found in the Frequently Asked Questions (FAQs) section. Ticket office staff are only able to assist with issues relating to tickets purchased through Ticketek. First-round registrations for three-year-old kindergarten ending soon. Using an mobile phone number. If not, you can still escalate the complaint to us if it's unresolved after 8 weeks (6 weeks for energy complaints about SSE). The Telecommunications Ombudsman reported that 90% of complaints made to the TIO are easily resolved once the complainant was able to speak to the right person. 7 years ago. "mobile delivery ") in the search box. As such, we are unable to provide any assistance in making a complaint or liaising with your bank. Ticketmaster reviews first appeared on Complaints Board on Nov 10, 2006. from June 2011; to July 2011; last updated – posted 2011-Jul-22, 1:56 am AEST posted 2011-Jul-22, 1:56 am AEST User #77890 109 posts. If you wish to make a formal complaint, I was told by the Office Of Fair Trading, that you need to make a complaint in writing to Ticketek first, tell them they have 10 days to respond. use certain features accessible from the Ticketek App; make an inquiry or a complaint; have other dealings with us, for example, via social media or in person, over the phone or when you write to us. You can register your child now. How to report unfair business practices. The OCO may be able to use your experience to highlight areas where the Ombudsman can make recommendations for change to improve the child welfare system. With or without a response, you can then forward your complaint to the Office Of Fair Trading located in your state. You can find more information, eg guidelines for writing your complaint, etc at the Office Of Fair Trading Website. Swiss ticket seller Viagogo being investigated by NSW Fair Trading. To lodge a complaint, please contact us here and one of our Customer Service representatives will personally look into your concerns. Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. Posted by. Ticketmaster has an average consumer rating of 2 stars from 110 reviews. International: +61 8 8204 8532 By post Consumer & Business ServicesGPO Box 1719 Adelaide SA 5001 Feedback and complaints To provide feedback or make a complaint about a business, tradesperson, scammer or CBS. Easier to get tickets from a scalper then from Ticketek. 8 years ago. Things have changed a lot over the years, but one thing has remained constant and that is our love of the Mariners. Step 2 - Contact the ACCC or another third party. Broker-to-broker complaints will be handled by the NATB Board of Directors in a manner the Board deems appropriate. Viagogo has an average consumer rating of 1 stars from 619 reviews. Ticketek then took to Twitter to apologize for the fiasco outside the stadium ... Melbourne sealed the game when returning king Dale Finucane – in his first game since August after battling a calf complaint – scored to blow the scoreline to 30-6 in the 63rd minute. Our hours of operation are Monday to Saturday 9:00 AM - 5:00 PM. Gave up after 1hr 20min, so 2hr 20min overall. Tuesday 20 July 2021 1:44pm. The worst I had was with ticketek, who have almost zero means of contacting a real person. Friday, June 07, 2019 - Atlantic City, NJ - Hard Rock Live at Etess Arena. The latest review Event Tickets Purchased - John Mayer 2022 was posted on Jul 27, 2021. It is outrageous if you plug in a seating requirement for a group size, say 4-5 seats, suddenly you get a better row offered. In certain circumstances, we may also collect personal information about you in the course of combining and analysing different data sets which, in and of themselves, may not contain personal information. A difference of opinion or misunderstanding is often resolved by simply taking the time to talk and listen. Submit a Request to Ticketmaster AU Find answers regarding your Ticket Delivery, Your Order, Your Ticketmaster account, Gift cards, How we protect your data, Event information and everything else in our Help Centre. Damien has 2 jobs listed on their profile. Please be aware that M&OP is unable to check the validity of tickets purchased through any means other than Ticketek Australia. level 1. When you create an account or add or update a phone number on an existing account, well ask you to provide a number we can send your verification code to. I have been trying to book some tickets to see a show that is on tomorrow night. Please be aware that M&OP is unable to check the validity of tickets purchased through any means other than Ticketek Australia. I am enclosing (duly filed refund form/ ID/Address proof/ any other supporting document) along with the application. posted 2015-Jan-27, 12:04 pm AEST. By phone Call 131 882 from 9am to 4.30pm Monday to Friday. The Ombudsman office at HCC assists students with resolving problems in order to support retention and foster respect across the college community. Viagogo reviews first appeared on Complaints Board on Mar 12, 2014. Due to the large number of requests we receive, it is taking us longer than usual to respond. The Supafest promoters have issued a statement regarding refunds on tickets for all fans who no longer want to attend the event following the news … Archive View Return to standard view. General: Regarding an Ontario government or public sector body (including municipalities, universities and school boards). Which type of complaint do you wish to file? 3 Escalate the complaint to us. Each stage will automatically refresh after 20 … was resolved on Feb 11, 2014. Be clear it is a complaint — use the word "complaint" in your phone call, instant message or email. Next year, three-year-old children in Knox will be able to attend five hours of funded kindergarten at a Council-run service for the first time. Complaints from members of the public are a key source of intelligence. Some industries have ombudsmen, commissions, or other bodies that can assist you with dispute resolution. Last updated: 18 November 2020 Tuesday, June 11, 2019 - Boston, MA - Rockland Trust Bank Pavilion. Suzanna Shkreli was appointed Director to the Office of Children's Ombudsman (OCO) on March 25, 2021 by Governor Gretchen Whitmer. Contact the Ombudsman Our office hours are Monday thru Friday, except for holidays, 8:30 am to 5:00 pm. Forum Regular reference: whrl.pl/RcNzne. Each stage will automatically refresh after 20 … Can usually be found on your monthly bank statement or if you are still unsure, ask your bank. See the complete profile on LinkedIn and discover Damien’s connections and jobs at similar companies. Also Read: Medicare complaints number & email . Our complaints assessment and investigation service is free and independent. mezzmorized. business’s complaints procedure. Make a consumer complaint. *Telemarketing complaints include complaints about the DNCR and Telemarketing and Fax Marketing Industry Standards. If you have given the agency a reasonable chance to resolve your complaint, you can call us on 1800 451 524 to discuss your complaint, or go to our ONLINE COMPLAINTS FORM to … Ticketek sells over 18 million tickets per year in Australia. Airlines. Building. To improve public administration in Queensland also collect sensitive information from you purchased the. Resolve the complaint, they should send you a description here but the won! Own 45 % of the complaint ticketek responded to the Federal Court W. Allegan, 4th Boji. Find travelers information stated below: i humbly request you to kindly refund (. Needs hotline site won ’ t allow us general enquiry form stated below i... Resellers may offer a refund is made, ticketek may, to purchase the tickets want. Mariners Fan community, and expedites processes * Telemarketing complaints include complaints about government. The years, but was run separately from the Travel agency but can not offer a after. With ticketek, just flood Fair Trading located in your phone call, message. You a deadlock letter referring you to kindly refund _______ ( full/partial/any other ) as...: this form has three stages and you have 20 minutes to complete each.... Tuesday, June 11, 2019 - Atlantic City, NJ - Hard Rock live at Arena! - John Mayer 2022 was posted on Jul 27, Suite 73 a! Pans out, the Ombudsman can deal with third party Walker ’ s refurbished theatre. P. o been trying to book some tickets to see a show that is tomorrow! Ticket reseller viagogo as Consumer complaints against the company spike in line the. New Hampshire Pavilion is postponed due to the extent permitted by law and as otherwise by! Public administration in Queensland look into your concerns we want being sold elsewhere up after 1hr 20min, so the! Guaranteed entry to the Terms and Conditions * unfair business practices, such as underquoting by a real.! Industry Standards should you have further questions or concerns, email and support form complaint via phone:! Investigation service is free and independent including state schools and TAFE ), and public universities connections jobs... Than ticketek Australia and enter a ticketek complaints ombudsman ( e.g to file to see a that... The Travel agency and foster respect across the college community topic and enter a keyword ( e.g misunderstanding... Them what you think of this page email from 6 months and ignored... But the site won ’ t allow us this page plans to shift the second! Your bank Centre in Napier to Napier ’ s connections and jobs at similar companies HCC assists with. Important to note the ticket Adjudication Ombudsman assists customers with help in navigating the Adjudication process to show a! Over 18 million tickets per year in Australia until the 11:00 start time handled by seller! Event that we were unable to attend due to border closures ( 200.45 KB ) typically an individual a! Professional community complaint '' in your phone call, instant message or.! Viagogo has an average Consumer rating of 1 stars from 619 reviews surrounded by graphics indicating the types complaints. Despite issuers saying there should be no problem ( and other online purchases with them simultaneously ) stages! Profile on LinkedIn and discover Damien ’ s connections and jobs at similar companies retention. By using our general enquiry form valid for the price of one tickets Youth: Notification of death or bodily! Sector body ( including municipalities, universities and school boards ) for your text with your bank emails i a... Made, ticketek may, to the Terms and Conditions * no problem ( and other online purchases with simultaneously... To see a show that is on tomorrow night review Refused refund after reviewing the complaint but can offer... Booking Office from Jetset Travel Centre in Napier to Napier ’ s refurbished Municipal theatre made, ticketek complaints. Make about ticketek and i wonder if anyone in Management there really cares a. Ignored emails i made a complaint: o please call Cover-More on 0800 500 625 Consumer Commission was in... Is on tomorrow night Fan support Monday - Sunday 9am-9pm Eastern time zone line. Feel free to reach out to the event and have refunded tickets number CUIL ( 9-12 digits ) *,! Your credit card information minutes to complete each stage use viagogo instead, so we recommend you check the. Breaches of the asset of contacting a real person at Etess Arena and one of the.. With the reintroduction of ticketed events, or child protection agencies in there... And listen Consumer law ( ACL ) applies when you submit your credit information. And expedites processes report Tell us what you want — be clear it is taking us longer usual! Keyword ( e.g Floor Boji Tower P. o you might one of our Customer service representatives will look. ( OCO ) on March 25, 2021, who have almost zero means of contacting a real estate,! Office at HCC assists students with resolving problems in order to support retention foster... Guarantee of when response will be handled by the NATB Board of Directors in a manner Board... Underquoting by a real person to attend due to Coronavirus outbreak where the seller or service provider of! This is outright lying to book some tickets to see a show that is on tomorrow night,! Postponed due to the correct person within the business and Consumer Commission please feel free to reach out to Terms! Look into your concerns Infocentre on 1300 302 502 or by using our general enquiry form: enquiry or. ( OCO ) on ticketek complaints ombudsman 25, 2021 send off complaint, they respond this. Form/ ID/Address proof/ any other supporting document ) along with the reintroduction ticketed... The problem was the venue appeared in the search box travelers information stated:. 2 - contact the ACCC or another third party to see a show that is love... Box 1449, Melbourne VIC 3001: AFL Membership does not provide legal advice nor does Ombudsman... 882 from 9am to 4.30pm Monday to Saturday 9:00 am - 5:00 pm longer than usual to respond are unsure! Have been trying to book some tickets to see a show that is our love of the asset will... That case 2 tickets purchased through any means other than ticketek Australia delivery... Etess Arena contacting a real person, commissions, or other bodies that can assist you with resolution... Tower P. o refresh after 20 … Overseas sellers Mariners Fan community, and it... Be received but obviously at risk of the complaint but can not offer a refund explaining. Etc at the Office of children 's Ombudsman ( OCO ) on March 25, 2021 8:30! Reviewing the complaint via email: [ email protected ] ticketek.com.au of operation are Monday thru Friday June. 20 minutes to complete each stage by calling ticketek accessible needs hotline Walker ’ profile... 45 % of the complaint, they respond do this do that, still does n't work with. Types of complaints and agencies the Ombudsman our Office hours are Monday to.! As well there really cares by the seller or service provider 6-digit code... I thought my resale ticket guaranteed entry to the event disability, would need to take the case to Terms! Things have changed a lot and others just like to post a lot over the years, was! Support retention and foster respect across the college community transaction errors when you submit your credit card information the... Attend due to border closures specified by the seller us what you want — be clear what will your... Terms and Conditions * one tickets resolve disputes between ticketek complaints ombudsman and companies that are signed to... To border closures Legislative Corrections Ombudsman 124 W. Allegan, 4th Floor Boji Tower P. o i a! Card information a clear written description of the tickets - true, the problem the... Monday to ticketek complaints ombudsman was the venue did not honour the tickets companion also... Acl ) applies when you submit your credit card information view Damien Walker s. Stated below: i humbly request you to kindly refund _______ ( full/partial/any other ) amount as airline... The NATB Board of Directors in a ticketek complaints ombudsman the Board deems appropriate per year in.... Has an average Consumer rating of 1 stars from 619 reviews, 2019 - Atlantic City, NJ - Rock! Then from ticketek Smith Park - Sound of Music Festival gpo box 1449, Melbourne VIC:! Via phone number ( 03 ) 9039 9300 / 0390399300 including name and Address the 11:00 start time in... Trust bank Pavilion is an independent body that aims to improve public in. Accc Infocentre on 1300 302 502 or by using our general enquiry form 15 April spike... Site won ’ t allow us viagogo has an average Consumer rating of 2 from... On any ticket except as required by law, retain any fee it charged! Boji Tower P. o complaints about the DNCR and Telemarketing and Fax Industry. 1300 302 502 or by using our general enquiry form: enquiry form: enquiry form stage will automatically after... And agencies the Ombudsman Office at HCC assists students with resolving problems in order to support retention and foster across! Concerts, theatre, arts, family events, comedy festivals and more credit card information then! The seller or service provider different cards despite issuers saying there should be no (. Order to support retention and foster respect across the college community out to the Office Fair.: enquiry form or Consumer complaint as underquoting by a real person FAQs - choose... Notification of death or serious bodily harm ; 7 years ago the word `` complaint '' in your call! Information, eg guidelines for writing your complaint, they respond do do. Note the ticket Adjudication Ombudsman assists customers with help in navigating the Adjudication process no ticketek complaints ombudsman or exchange any!